Legal
Cookie Policy
Last updated: February 2026
This Cookie Policy explains what cookies are, how Flex Tech Design ("we", "us") uses them on our website and Client Portal, and the choices you have regarding their use. This policy should be read alongside our Privacy Policy.
What Are Cookies?
Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies may be "persistent" (they remain on your device until they expire or are deleted) or "session" (they are deleted when you close your browser). They can be set by the website you are visiting ("first-party cookies") or by third-party services that the website uses ("third-party cookies").
How We Use Cookies
We use cookies on our public website (flextechdesign.com) and our Client Portal (Creative Command Centre) for the purposes outlined below.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and Portal. Without them, core functionality such as logging in, navigating secure areas, and maintaining your session would not work. These cookies cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| Session ID | Maintains your login session in the Portal | Session |
| Auth token | Authenticates your identity across page loads | 30 days |
| Cookie consent | Remembers your cookie preferences | 1 year |
Analytical / Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous, aggregated data. They allow us to count visitors, see which pages are popular, and identify how users navigate the site. This helps us improve the website experience.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics 4 — maintains session state | 2 years |
| _gid | Google Analytics — distinguishes visitors within 24 hours | 24 hours |
Functionality Cookies
These cookies allow the website to remember choices you make (such as your preferred language, region, or display settings) and provide enhanced, personalised features. They may also be used to remember changes you have made to customisable parts of the Portal.
| Cookie | Purpose | Duration |
|---|---|---|
| Locale | Remembers your language preference | 1 year |
| Theme | Remembers light/dark mode preference | 1 year |
Targeting / Marketing Cookies
These cookies are used to track visitors across websites and display advertisements that are relevant and engaging. They record your visit to our Site, the pages you visited, and the links you followed. We may share this information with third-party advertising platforms.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Meta (Facebook) Pixel — tracks visits for ad targeting | 3 months |
| _gcl_au | Google Ads — conversion tracking | 3 months |
Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of our website.
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Please note that blocking or deleting cookies may affect the functionality of our website and Portal. Strictly necessary cookies cannot be disabled as they are required for the site to function.
How to Manage Cookies in Your Browser
For instructions on managing cookies in your specific browser, visit the relevant support page:
For more general information about cookies and how they work, visit cookiesandyou.com.
Third-Party Opt-Out
You can opt out of tracking by specific third-party services we use:
- Google Analytics: Google Analytics Opt-Out Browser Add-On
- Meta (Facebook): Facebook Ad Settings
- General ad opt-out: Your Online Choices (EU)
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have any questions about our use of cookies, please contact us:
Also see our Privacy Policy and Terms & Conditions.