AI Chatbot Development
Intelligent conversational AI that handles customer support, qualifies leads, and streamlines operations across every channel — website, WhatsApp, Messenger, and more.
Chatbots We Build
Customer Support Bot
Handles 80% of queries with instant responses 24/7, ticket creation, and escalation when needed
Sales & Lead Qualification Bot
Qualifies leads, schedules demos, and personalises outreach for your sales team
Internal Helpdesk Bot
IT support, HR queries, and onboarding assistance for employees — always available
Why Choose Flex Tech Design
Response Time
24/7 automated responses
Resolution Rate
Queries handled without human intervention
Channels
Deploy across all platforms
What's Included
Perfect For
Customer Support
24/7 automated responses, ticket creation, escalation when human help is needed
Sales & Lead Gen
Qualify prospects, schedule demos, personalise recommendations for your pipeline
E-Commerce
Product discovery, order tracking, returns — assist shoppers throughout their journey
Appointment Booking
Calendar integration, availability checking, reminders — automate scheduling
Internal Helpdesk
IT support, HR queries, policy lookup — help employees self-serve faster
FAQ Automation
Instant answers from your knowledge base — reduce repetitive support workload
Channels & Integrations
Website Widget
Embed on any website with custom branding — chat where your customers are
WhatsApp Business
Reach customers on their preferred platform — high engagement, rich messaging
Facebook Messenger
Engage on Facebook and Instagram DMs — unified messaging experience
CRM Systems
Salesforce, HubSpot sync — chatbot conversations flow into your pipeline
Calendar Integration
Google Calendar, Outlook scheduling — book meetings without back-and-forth
Custom APIs
Connect to your backend systems, databases, and internal tools
How We Build Your Chatbot
Discovery & Strategy
Understand your needs, map conversation flows, identify channels — we plan before we build
Knowledge Base Setup
Import FAQs, documents, product info — train the AI on your data for accurate responses
Build & Customise
Develop the chatbot, integrate channels, match your brand — a solution that feels like you
Launch & Optimise
Deploy across channels, monitor performance, continuously improve — we stay with you
Related Services
Frequently Asked Questions
Which channels are supported?
We deploy chatbots on website widgets, WhatsApp Business, Facebook Messenger, SMS, and custom platforms. We can integrate with almost any messaging channel via API — tell us where your customers are.
How does the chatbot learn?
We train the AI on your knowledge base — FAQs, documents, product info. For complex needs, we use RAG (Retrieval Augmented Generation) so the chatbot grounds answers in your actual data. No hallucination, no guesswork.
Can it integrate with our existing systems?
Yes — we integrate with CRMs (Salesforce, HubSpot), helpdesks (Zendesk, Intercom), calendars (Google, Outlook), and custom backends. The chatbot becomes part of your existing stack.
What happens with complex queries?
We design handoff flows so the chatbot escalates to a human agent when needed. Handoff is seamless — the agent sees the full conversation context and can take over without the customer repeating themselves.
How long does setup take?
Simple chatbots: 2-4 weeks. Multi-channel with CRM integrations: 4-6 weeks. Complex voice + text + multiple channels: 6-8 weeks. We provide a detailed timeline after discovery.
Is our data secure?
Yes — we use encrypted connections, secure API handling, and follow enterprise security practices. Chat logs and customer data stay within your chosen infrastructure. We're happy to discuss compliance requirements (GDPR, SOC2, etc.).
Ready to Deploy AI Chatbots?
Let's build conversational AI that delights your customers and works across every channel.